Dropped calls or missing audio for a small percentage of inbound calls to US Toll Free numbers

Incident Report for CallTrackingMetrics

Resolved

This incident has been resolved.

Posted Aug 24, 2016 - 23:21 EDT

Identified

We continue to investigate issues with a small percentage of US Toll Free numbers. We are actively working with our carrier partner to resolve the issue.

Posted Aug 24, 2016 - 21:49 EDT

Investigating

Our carrier is reporting a recurrence of the earlier issue with dropped calls or missing audio for a small percentage of inbound calls to US Toll Free numbers. We are actively working with our carrier partner to resolve the issue.

Posted Aug 24, 2016 - 20:28 EDT