Call Log Delay
Incident Report for CallTrackingMetrics
Resolved
We believe the situation has been resolved, we will continue replaying jobs that were delayed during the incident; thank you for your patience as calls are reindexed.
Posted May 19, 2017 - 16:07 EDT
Monitoring
The situation with our elasticsearch has been rectified; jobs that were delayed during the outage will be recovering any missing indexed data shortly.
Posted May 19, 2017 - 15:47 EDT
Identified
We have identified the cause and are continuing to restore normal service levels.
Posted May 19, 2017 - 15:40 EDT
Investigating
We are investigating reports of call log delay and are actively working a solution.
Posted May 19, 2017 - 15:34 EDT