Issues Sending/Receiving SMS, Chat and Purchasing Phone Numbers
Incident Report for CallTrackingMetrics
Resolved
This incident has been resolved.
Posted Feb 26, 2021 - 13:42 EST
Monitoring
We are seeing improvements but continue to monitor
Posted Feb 26, 2021 - 10:28 EST
Investigating
We are currently investigating issues with receiving and sending SMS as well as Number purchases. We are working with our upstream provider to get a resolution of this issue. Other aspects of the service remain unaffected.
Posted Feb 26, 2021 - 09:36 EST
This incident affected: Texts (Twilio Outgoing SMS, Twilio Outgoing MMS, Twilio Incoming MMS, Twilio PROGRAMMABLE CHAT).