All Systems Operational
REST API ? Operational
Management Portal ? Operational
Incoming Phone Calls Operational
Outgoing Phone Calls Operational
Incoming Client Calls ? Operational
Incoming Text Messages ? Operational
Outgoing Client Calls ? Operational
Secondary Carrier Inbound Phone Calls ? Operational
Secondary Carrier Inbound Phone Calls ? Operational
JavaScript CDN US East ? Operational
JavaScript CDN US West ? Operational
JavaScript CDN South East Asia ? Operational
Twilio Outgoing SIP Calls Operational
Call Post Processing ? Operational
Twilio WebRTC Operational
Twilio Recordings Operational
Twilio Outgoing SMS Operational
Twilio Outgoing MMS Operational
Twilio Incoming MMS Operational
Twilio Conferencing Operational
Desk.com ? Operational
AWS route53 Operational
Application Availability Operational
SendGrid API Operational
SendGrid SMTP Operational
Plivo SIP Registrar Operational
AWS cloudFront Operational
Twilio Phone Numbers Operational
Twilio Queue Operational
Twilio TwiML Operational
Stripe API Operational
Desk Email Operational
Desk Classic Agent Operational
Desk Next Generation Agent Operational
Google Analytics ? Operational
Next Caller API Operational
AWS ec2-eu-central-1 Operational
AWS elb-us-east-1 Operational
SendGrid API v3 Operational
SendGrid API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Response Times
Fetching
System Uptime
Fetching
Tracking Code
Fetching
Past Incidents
May 28, 2017

No incidents reported today.

May 27, 2017

No incidents reported.

May 26, 2017

No incidents reported.

May 25, 2017

No incidents reported.

May 24, 2017

No incidents reported.

May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017
Resolved - We believe the situation has been resolved, we will continue replaying jobs that were delayed during the incident; thank you for your patience as calls are reindexed.
May 19, 16:07 EDT
Monitoring - The situation with our elasticsearch has been rectified; jobs that were delayed during the outage will be recovering any missing indexed data shortly.
May 19, 15:47 EDT
Identified - We have identified the cause and are continuing to restore normal service levels.
May 19, 15:40 EDT
Investigating - We are investigating reports of call log delay and are actively working a solution.
May 19, 15:34 EDT
May 18, 2017
Resolved - This incident has been resolved.
May 18, 14:16 EDT
Monitoring - We have identified and are monitoring the issue with the impacted carrier.
May 18, 10:44 EDT
May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.