Our ESP (email service provider) has resolved the issue. Email is now being delivered without delay.
Posted Aug 26, 2016 - 16:19 EDT
Monitoring
We are still waiting for updates from our ESP (email service provider). Email is still delayed.
Posted Aug 26, 2016 - 13:57 EDT
Identified
Update from our ESP (email service provider):
Identified - Our Operations team is managing traffic to help dequeue and mitigate delays. Mail that was delayed is now being sent. We’re watching queues closely and will continue to provide updates.
Posted Aug 26, 2016 - 12:29 EDT
Investigating
Message from our ESP (email service provider):
We are aware and currently investigating reports of email delays caused by network issues that may be affecting some customers. We have our Operations team looking at this with the highest priority, and we will update shortly with more information on a resolution.