Call Processing delays
Incident Report for CallTrackingMetrics
Resolved
This incident has been resolved.
Posted Jan 18, 2017 - 14:25 EST
Monitoring
The issue has been identified and we are carefully monitoring.
Posted Jan 18, 2017 - 13:57 EST
Investigating
We are investigating call processing delays that may impact call queues ability to route calls for no answer.
Posted Jan 18, 2017 - 13:25 EST