Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
Application Availability Operational
90 days ago
100.0 % uptime
Today
Calls Operational
90 days ago
100.0 % uptime
Today
Incoming Phone Calls Operational
90 days ago
100.0 % uptime
Today
Incoming Client Calls ? Operational
Outgoing Phone Calls Operational
Outgoing Client Calls ? Operational
Twilio Outgoing SIP Calls Operational
Twilio WebRTC Operational
Twilio Recordings Operational
Secondary Carrier Inbound Phone Calls ? Operational
Twilio Conferencing Operational
Twilio Queue Operational
Twilio Client Mobile Operational
Plivo SIP Registrar Operational
Twilio TwiML Operational
Plivo Voice, North America Operational
Plivo Voice, Europe Operational
Plivo Voice, Oceania Operational
Plivo Voice, Africa Operational
Plivo Voice, Asia Operational
Plivo Voice, South America Operational
Plivo Endpoint calls (SIP) Operational
Twilio Voice, Europe Operational
Twilio Voice, Latin America Operational
Twilio Voice, North America Operational
Twilio Voice, APAC Operational
Twilio Voice, Middle East & Africa Operational
Texts Degraded Performance
90 days ago
100.0 % uptime
Today
Incoming Text Messages ? Operational
90 days ago
100.0 % uptime
Today
Twilio Outgoing SMS Operational
Twilio Outgoing MMS Operational
Twilio Incoming MMS Operational
Twilio PROGRAMMABLE CHAT Operational
Twilio PROGRAMMABLE FAX Operational
Plivo Longcode SMS, USA & Canada Operational
Plivo Toll-free SMS, USA & Canada Operational
Plivo MMS, USA & Canada Operational
Plivo SMS API Operational
Plivo MMS API Operational
Plivo SMS, Mexico & South America Operational
Plivo SMS, Africa Operational
Plivo SMS, Europe Operational
Plivo SMS, Asia Operational
Plivo SMS, Oceania Operational
Twilio SMS, Europe Degraded Performance
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio SMS, Middle East & Africa Degraded Performance
Twilio SMS, APAC Degraded Performance
Twilio SMS Toll-Free, North America Operational
Twilio MMS Toll-Free Operational
Twilio SMS, Latin America Operational
Twilio MMS Long Code, North America Under Maintenance
Twilio MMS Short Code, North America Under Maintenance
Twilio SMS Long Code, North America Under Maintenance
Twilio SMS Short Code, North America Under Maintenance
Softphone Operational
90 days ago
100.0 % uptime
Today
Softphone ? Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
AWS route53 Operational
AWS cloudFront Operational
Google Ads/Analytics Operational
90 days ago
100.0 % uptime
Today
Google Analytics ? Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Identity & Security Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Identity & Access Management Operational
90 days ago
100.0 % uptime
Today
Payment processing Operational
Authorize.net ? Operational
Stripe API Operational
Phone Numbers Degraded Performance
Twilio Phone Numbers Degraded Performance
Plivo Account & Phone Number APIs Operational
Plivo Number Lookup API Operational
Reporting Operational
90 days ago
100.0 % uptime
Today
Call Post Processing ? Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
SendGrid SMTP Operational
SendGrid API v3 Operational
SendGrid API Operational
API Operational
REST API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025
Investigating Slowness
Resolved - This issue is resolved.
Sep 2, 16:27 EDT
Monitoring - We have identified the issue and deployed a fix. Our team is closely monitoring the systems to ensure stability. Customers may continue to experience temporary slowness with transcriptions and other background jobs; however, all pending tasks will process and catch up shortly. Thank you for your patience while we confirm full resolution.
Sep 2, 15:58 EDT
Investigating - We are aware of reports of slowness affecting some areas of our platform. Our incident response team is actively investigating the issue to identify and resolve the cause as quickly as possible. We will provide further updates as more information becomes available. Thank you for your patience.
Sep 2, 15:23 EDT
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