Resolved -
Starting at 11:36 and ending at 12:08 we experienced elevated 502 errors. This was due to a recovery process that was putting too much load on our databases related to the incident on Thursday. Our team is working on expanding our footprint to support increased load spikes like this now. The issue is resolved and we will not repeat this.
Feb 5, 12:10 EST
Resolved -
This incident has been resolved.
Feb 2, 19:41 EST
Update -
Our system is currently stable. Activities that were received during the incident will eventually appear in the log. New activities will appear in real time. We will continue to monitor performance.
Feb 2, 17:24 EST
Monitoring -
We are seeing recovery and are monitoring performance. We will update again at 5:00 pm EST.
Feb 2, 16:36 EST
Update -
We are continuing to work on a fix for this issue.
Feb 2, 16:36 EST
Identified -
At the moment, our issues have returned. Our team is working on the resolution. The next scheduled update is at 4:30 pm EST.
Feb 2, 16:03 EST
Update -
Site performance has improved, we continue to monitor. Our next update will be at 4:30 pm EST.
Feb 2, 15:34 EST
Update -
We continue to monitor site performance. Thank you for your patience. Our next update will be at 3:30 pm EST.
Feb 2, 15:04 EST
Update -
We are seeing recovery and continue to monitor performance. We will update again at 3:00 pm EST.
Feb 2, 14:29 EST
Monitoring -
Site availability has been restored. Our team continues to monitor as a regional outage in AWS infrastructure caused a database failure.
Feb 2, 14:25 EST
Update -
We appreciate your patience as we continue to investigate the cause of the issue. We will update again at 2:30 pm EST.
Feb 2, 14:08 EST
Update -
We are continuing to investigate the issue.
Feb 2, 13:36 EST
Investigating -
We are currently investigating the issue.
Feb 2, 13:27 EST
Resolved -
From 5:27pm EST to 8:04pm EST retrieval of Google Click data was limited. Our teams were alerted to the issue and worked on a solution. During this time call delivery was not impacted but retrieval of the additional Click data was not available. You may notice phone calls during this period missing attribution data.
Jan 30, 05:30 EST