CallTrackingMetrics Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

REST API Operational

Management Portal Operational

Incoming Phone Calls Operational

Outgoing Phone Calls Operational

Incoming Client Calls Operational

Incoming Text Messages Operational

Outgoing Client Calls Operational

Secondary Carrier Inbound Phone Calls Operational

JavaScript CDN US East Operational

JavaScript CDN US West Operational

JavaScript CDN South East Asia Operational

Twilio Outgoing SIP Calls Operational

Call Post Processing Operational

Twilio WebRTC Operational

Twilio Recordings Operational

Twilio Outgoing SMS Operational

Twilio Outgoing MMS Operational

Twilio Incoming MMS Operational

Twilio Conferencing Operational

Desk.com Operational

AWS route53 Operational

Application Availability Operational

SendGrid API Operational

SendGrid SMTP Operational

Plivo SIP Registrar Operational

AWS cloudFront Operational

Twilio Phone Numbers Operational

Twilio Queue Operational

Twilio TwiML Operational

Stripe API Operational

Desk Email Operational

Desk Classic Agent Operational

Desk Next Generation Agent Operational

Google Analytics Operational

Next Caller API Operational

AWS ec2-eu-central-1 Operational

AWS elb-us-east-1 Operational

SendGrid API v3 Operational

SendGrid API Operational

Softphone Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Response Times

Fetching

Past Incidents

Apr 24, 2019

No incidents reported today.

Apr 23, 2019

No incidents reported.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

Call Log access delayed

Resolved - The incident has been resolved; as always, we will continue to monitor the health of our systems. Thank you for choosing CallTrackingMetrics.
Apr 15, 12:00 EDT

Monitoring - The affected servers are operating normally at this time; we are continuing to monitor for any anomalies as recovery continues.
Apr 15, 11:46 EDT

Identified - We have identified the issue and are actively working on restoration. Stay tuned for further updates.
Apr 15, 11:32 EDT

Investigating - We are currently working to fix an issue with delayed updates in the call log.
Apr 15, 11:22 EDT

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

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