CTM System Status

CTM System Status

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Incident history

May 2026 - Jul 2026

July

No incidents reported

June

Jun 04

3:41 PM EDT - 4:20 PM EDT (39min duration)

Embedded Communication Flow Errors

The issue affecting embedded communication experiences has been mitigated, and affected workflows have returned to expected operation. We are continuing to monitor for stability.

3 updates
Impacted:
Outbound Calling & Dialer (US)
Jun 03

11:10 AM EDT - 11:54 AM EDT (44min duration)

DNI Script Loading Delays

Performance for hosted DNI script requests has returned to expected levels. We are continuing to monitor for stability.

3 updates
Impacted:
Tracking & DNI (US)

May

May 05

8:34 PM EDT - May 6 9:34 AM EDT (13h duration)

Internet Provider Outage May Impact CTM (EU) Access

The central .de registry has confirmed a fix for the DNS issue that impacted website access overnight. All calltrackingmetrics.de services are performing normally.

2 updates
Impacted:
Core Application (EU)