CTM System Status

CTM System Status

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Aug 27, 2026 4:07 PM EDT Resolved after 1h 13m

The Softphone Might Not Load

Impacted:
Softphone & Agents (US)
Core Application (US)

Updates

  • Aug 27, 2026 5:20 PM EDT

    We mitigated an issue triggered by a recent Google Chrome update that affected users as the update was rolled out.

    Resolved
  • Aug 27, 2026 4:07 PM EDT (1 hour and 13 minutes earlier)

    We are aware of loading issues with our softphone and are actively investigating.

    Investigating