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Incident Report for CallTrackingMetrics

Resolved

This incident has been resolved.
Posted May 18, 2023 - 21:49 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 18, 2023 - 20:21 EDT

Update

We are seeing partial recovery
Posted May 18, 2023 - 19:59 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 18, 2023 - 19:46 EDT

Investigating

We are currently investigating this issue.
Posted May 18, 2023 - 19:32 EDT
This incident affected: Calls (Incoming Client Calls, Outgoing Client Calls).