We are seeing full recovery. We are still processing call recordings and transcriptions.
Posted Oct 20, 2025 - 16:38 EDT
Update
We are continuing to see recovery. Call recordings and transcriptions will be delayed for some time. We will continue to post updates.
Posted Oct 20, 2025 - 15:12 EDT
Update
Our upstream vendors continue to make progress. However, some services are still partially degraded.
Posted Oct 20, 2025 - 15:00 EDT
Update
CTM services are still affected by our upstream vendors. We are monitoring their progress and we will continue to post updates.
Posted Oct 20, 2025 - 13:52 EDT
Update
We are still monitoring the progress of our upstream vendors.
Posted Oct 20, 2025 - 13:10 EDT
Update
Our upstream vendors are providing updates as they work to resolve network issues affecting CTM services.
Posted Oct 20, 2025 - 12:26 EDT
Update
Our upstream vendors continue to try and recover from the previous outages. There are significant API and network issues that continue to affect CTM services.
Posted Oct 20, 2025 - 10:53 EDT
Monitoring
Upstream vendors continue to have issues affecting CTM services. We will continue to monitor and post updates.